Verifying Your hd 999 Account
Account verification is how we make sure your balance and your withdrawals stay yours alone. The process is straightforward: we ask for a copy of a valid national ID or passport, and in some cases a short proof of the wallet number you use to deposit. This is a one-time step — once your account is verified, withdrawals process without interruption. Skipping
verification is not an option for withdrawals, and that is by design: it keeps someone else from ever claiming your funds. Upload documents directly through the verification section in your account settings on mobile or desktop.
- Access the verification section — Go to account settings and find the verification tab. The page lists exactly which documents are needed for your account level.
- Upload a valid national ID — A clear photo or scan of your Bangladesh national ID card or passport is the standard document we require.
- Confirm your registered wallet number — We may ask you to verify the bKash, Nagad or Rocket number linked to your account to match it to your identity.
- Verification confirmed — Our team reviews the submission and updates your account status. You receive a notification once verification is complete and withdrawals are unlocked.